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added additional logging to try and capture the root cause of email service critical mona alerts

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Infineon\StieberD 2025-03-18 14:34:03 -07:00 committed by Stieber Daniel (CSC FI SPS MESLEO)
parent d5514bc3ca
commit 3d1f096f80
2 changed files with 25 additions and 15 deletions
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24
LSL2/STPROC/EMAIL_SERVICES.txt
View File

@ -41,32 +41,40 @@ Return Response or ""
Service SendEmail(FromAddress, ToAddress, Subject, Body) Service SendEmail(FromAddress, ToAddress, Subject, Body)
If ( (FromAddress NE '') and (ToAddress NE '') ) then ErrorMessage = ''
ErrorMessage = '' If ( (FromAddress NE '') and (ToAddress NE '') ) then
ErrorCode = ''
EmailServer = Environment_Services('GetIfxEmailServer') EmailServer = Environment_Services('GetIfxEmailServer')
DotNetHandle = StartDotNet("","4.0") DotNetHandle = StartDotNet("","4.0")
DotNetDir = CheckDotNet('4.0'):'\' DotNetDir = CheckDotNet('4.0'):'\'
MailDll = DotNetDir:'System.dll' MailDll = DotNetDir:'System.dll'
Set_Property.Net(DotNetHandle, "AssemblyName", MailDll) Set_Property.Net(DotNetHandle, "AssemblyName", MailDll)
If Not(Get_Status(ErrorMessage)) then If Not(Get_Status(ErrorCode)) then
Params = FromAddress:@FM:ToAddress:@FM:Subject:@FM:Body Params = FromAddress:@FM:ToAddress:@FM:Subject:@FM:Body
ParamTypes = 'System.String':@FM:'System.String':@FM:'System.String':@FM:'System.String' ParamTypes = 'System.String':@FM:'System.String':@FM:'System.String':@FM:'System.String'
objEmailMessage = Create_Class.Net(DotNetHandle, "System.Net.Mail.MailMessage", 0, Params, ParamTypes) objEmailMessage = Create_Class.Net(DotNetHandle, "System.Net.Mail.MailMessage", 0, Params, ParamTypes)
If Not(Get_Status(ErrorMessage)) then If Not(Get_Status(ErrorCode)) then
objEmailClient = Create_Class.Net(DotNetHandle, "System.Net.Mail.SmtpClient", 0, EmailServer, 'System.String') objEmailClient = Create_Class.Net(DotNetHandle, "System.Net.Mail.SmtpClient", 0, EmailServer, 'System.String')
If Not(Get_Status(ErrorMessage)) then If Not(Get_Status(ErrorCode)) then
rv = Send_Message.Net(objEmailClient, 'Send', objEmailMessage, 'RevDotNet', 0) rv = Send_Message.Net(objEmailClient, 'Send', objEmailMessage, 'RevDotNet', 0)
If Get_Status(ErrorMessage) then Null If Get_Status(ErrorCode) then ErrorMessage = 'Error in ':Service:' service. Get_Status response: ':ErrorCode
Free_Class.Net(objEmailClient) Free_Class.Net(objEmailClient)
end else
ErrorMessage = 'Error in ':Service:' service. Get_Status response: ':ErrorCode
end end
Free_Class.Net(objEmailMessage) Free_Class.Net(objEmailMessage)
end else
ErrorMessage = 'Error in ':Service:' service. Get_Status response: ':ErrorCode
end end
end else
ErrorMessage = 'Error in ':Service:' service. Get_Status response: ':ErrorCode
end end
end else end else
ErrorMessage = 'Error in ':Service:' service. Null FromAddress or ToAddress passed into service.' ErrorMessage = 'Error in ':Service:' service. Null FromAddress or ToAddress passed into service.'
end end
Response = (ErrorMessage EQ '')
If ErrorMessage NE '' then Error_Services('Add', ErrorMessage) If ErrorMessage NE '' then Error_Services('Add', ErrorMessage)
Response = (ErrorMessage EQ '')
End Service End Service

16
LSL2/STPROC/OBJ_NOTES.txt
View File

@ -35,7 +35,7 @@ LoggingDTM = LogDate : ' ' : LogTime ; // Logging DTM
LogPath = Environment_Services('GetApplicationRootPath') : '\LogFiles\EmailService' LogPath = Environment_Services('GetApplicationRootPath') : '\LogFiles\EmailService'
LogFileName = LogDate[7, 4] : '-' : LogDate[1, 2] : '-' : LogDate[4, 2] : ' EmailService.csv' LogFileName = LogDate[7, 4] : '-' : LogDate[1, 2] : '-' : LogDate[4, 2] : ' EmailService.csv'
Headers = 'Logging DTM' : @FM : 'Error' Headers = 'Logging DTM' : @FM : 'LogData'
objLog = Logging_Services('NewLog', LogPath, LogFileName, CRLF$, ',', Headers, '', False$, False$) objLog = Logging_Services('NewLog', LogPath, LogFileName, CRLF$, ',', Headers, '', False$, False$)
ErrTitle = 'Error in Stored Procedure "obj_Notes"' ErrTitle = 'Error in Stored Procedure "obj_Notes"'
@ -358,16 +358,15 @@ ForwardEMail:
hSysLists = Database_Services('GetTableHandle', 'SYSLISTS') hSysLists = Database_Services('GetTableHandle', 'SYSLISTS')
ServiceKeyID = 'Obj_Notes*ForwardEMail' ServiceKeyID = 'Obj_Notes*ForwardEMail'
Lock hSysLists, ServiceKeyID then Lock hSysLists, ServiceKeyID then
rv = Set_Status(0) rv = Set_Status(0)
RList('SELECT EMAIL_BOX BY NOTE_KEY', 5, '', '', '') RList('SELECT EMAIL_BOX BY NOTE_KEY', 5, '', '', '')
Done = 0 Done = False$
LOOP LOOP
ReadNext eMailBoxKey else Done = 1 ReadNext eMailBoxKey else Done = True$
UNTIL Done UNTIL Done
mbParms = 'EMAIL_BOX':@RM:eMailBoxKey mbParms = 'EMAIL_BOX':@RM:eMailBoxKey
eMailBoxRec = obj_Tables('ReadRec',mbParms) eMailBoxRec = obj_Tables('ReadRec',mbParms)
If @File_Error EQ '' then If @File_Error EQ '' then
eMailAddr = eMailBoxRec<EMAIL_BOX_EMAIL_ADDR$> eMailAddr = eMailBoxRec<EMAIL_BOX_EMAIL_ADDR$>
eMailText = eMailBoxRec<EMAIL_BOX_EMAIL_TEXT$> eMailText = eMailBoxRec<EMAIL_BOX_EMAIL_TEXT$>
eMailHeader = eMailBoxRec<EMAIL_BOX_EMAIL_HEADER$> eMailHeader = eMailBoxRec<EMAIL_BOX_EMAIL_HEADER$>
@ -377,11 +376,15 @@ ForwardEMail:
IF OISentFrom = 'OI_ERROR' THEN SendTo := XLATE('SEC_GROUPS', 'OI_ADMIN', 'USER', 'X') IF OISentFrom = 'OI_ERROR' THEN SendTo := XLATE('SEC_GROUPS', 'OI_ADMIN', 'USER', 'X')
Success = Email_Services('SendEmail', SentFrom, SendTo, eMailHeader, eMailText) Success = Email_Services('SendEmail', SentFrom, SendTo, eMailHeader, eMailText)
If Success then If Success then
LogData = ''
LogData<1> = LoggingDtm
LogData<2> = 'Successfully sent email From: ':SentFrom:' To: ':SendTo:' Header: ':eMailHeader:' Body: ':eMailText
Logging_Services('AppendLog', objLog, LogData, @RM, @FM)
Mona_Services('SendBufferedStatus', 'OPENINSIGHT_MES_OP_FE', 'Email-Service', 'ok') Mona_Services('SendBufferedStatus', 'OPENINSIGHT_MES_OP_FE', 'Email-Service', 'ok')
end else end else
LogData = '' LogData = ''
LogData<1> = LoggingDtm LogData<1> = LoggingDtm
LogData<2> = Error_Services('GetMessage') LogData<2> = 'Failed to send email From: ':SentFrom:' To: ':SendTo:' Header: ':eMailHeader:' Body: ':eMailText:' Error message: ':Error_Services('GetMessage')
Logging_Services('AppendLog', objLog, LogData, @RM, @FM) Logging_Services('AppendLog', objLog, LogData, @RM, @FM)
Mona_Services('SendBufferedStatus', 'OPENINSIGHT_MES_OP_FE', 'Email-Service', 'critical') Mona_Services('SendBufferedStatus', 'OPENINSIGHT_MES_OP_FE', 'Email-Service', 'critical')
end end
@ -643,4 +646,3 @@ BulkCreate:
RETURN RETURN