using MesaFabApproval.Client.Pages.Components;
using MesaFabApproval.Client.Services;
using MesaFabApproval.Shared.Models;
using MesaFabApproval.Shared.Utilities;

using Microsoft.AspNetCore.Components;
using Microsoft.Extensions.Caching.Memory;

using MudBlazor;

using System.Text;

namespace MesaFabApproval.Client.Pages;

public partial class PCRBSingle {
    [Inject] ISnackbar snackbar { get; set; }
    [Inject] IPCRBService pcrbService { get; set; }
    [Inject] IUserService userService { get; set; }
    [Inject] IMemoryCache cache { get; set; }
    [Inject] IConfiguration config { get; set; }
    [Inject] IDialogService dialogService { get; set; }
    [Inject] IApprovalService approvalService { get; set; }
    [Inject] NavigationManager navigationManager { get; set; }
    [Inject] MesaFabApprovalAuthStateProvider authStateProvider { get; set; }

    [Parameter]
    public string planNumber { get; set; } = "";

    private int planNumberInt = 0;
    private PCRB pcrb = null;

    private IEnumerable<Approval> approvals = new List<Approval>();
    private IEnumerable<PCRBAttendee> attendees = new List<PCRBAttendee>();
    private IEnumerable<PCRBAttachment> attachments = new List<PCRBAttachment>();
    private IEnumerable<PCRBActionItem> actionItems = new List<PCRBActionItem>();
    private IEnumerable<PCR3Document> pcr3Documents = new List<PCR3Document>();
    private IEnumerable<PCRBFollowUpComment> followUpComments = new List<PCRBFollowUpComment>();

    private DateTime? followUpDate;

    private IEnumerable<int> qualityApproverUserIds = new List<int>();

    private IEnumerable<User> allActiveUsers = new List<User>();
    private User selectedOwner = null;

    private bool userIsQA = false;

    private bool processing = false;
    private bool saveInProcess = false;
    private bool deleteInProcess = false;
    private bool submitInProcess = false;
    private bool attachmentUploadInProcess = false;
    private bool deleteAttachmentInProcess = false;
    private bool followUpSubmitInProcess = false;
    private bool followUpApproveInProcess = false;
    private bool followUpDenyInProcess = false;

    protected override async Task OnParametersSetAsync() {
        processing = true;
        try {
            cache.Set("redirectUrl", $"pcrb/{planNumber}");

            allActiveUsers = await userService.GetAllActiveUsers();

            if (qualityApproverUserIds.Count() == 0)
                qualityApproverUserIds = await GetQualityApproverUserIds();

            userIsQA = qualityApproverUserIds.Contains(authStateProvider.CurrentUser?.UserID ?? -1);

            if (!string.IsNullOrWhiteSpace(planNumber) && Int32.TryParse(planNumber, out planNumberInt)) {
                pcrb = await pcrbService.GetPCRBByPlanNumber(planNumberInt, false);
                approvals = await approvalService.GetApprovalsForIssueId(planNumberInt, false);
                attendees = await pcrbService.GetAttendeesByPlanNumber(planNumberInt, true);
                attachments = await pcrbService.GetAttachmentsByPlanNumber(planNumberInt, false);
                actionItems = await pcrbService.GetActionItemsForPlanNumber(planNumberInt, false);
                pcr3Documents = await pcrbService.GetPCR3DocumentsForPlanNumber(planNumberInt, false);
                followUpComments = await pcrbService.GetFollowUpCommentsByPlanNumber(planNumberInt, false);

                if (followUpDate is null)
                    followUpDate = pcrb.FollowUps.Count() > 0 ? pcrb.FollowUps.First().FollowUpDate : DateTimeUtilities.MAX_DT;

                List<Task> createPCR3DocumentTasks = new();
                if (pcr3Documents.Count() <= 0) {
                    List<string> docTypes = new() { "FMEA", "SOPs", "Work Instructions", "Forms/OCAPs", "OpenInsight",
                                                    "SPC Charts", "Spare Parts Addition", "Metrology", "Safety (system/documents)",
                                                    "Other"
                                                  };

                    foreach (string docType in docTypes) {
                        PCR3Document document = new() {
                            PlanNumber = planNumberInt,
                            DocType = docType
                        };

                        createPCR3DocumentTasks.Add(pcrbService.CreatePCR3Document(document));
                    }
                }

                List<Task> generateAttendeesTasks = new();
                if (attendees.Count() == 0) {
                    for (int stepNo = 1; stepNo < 4; stepNo++) {
                        generateAttendeesTasks.Add(GenerateAttendeesForStep(stepNo));
                    }
                }

                List<Task> generateApprovalsTasks = new();
                if (approvals.Count() == 0) {
                    for (int stepNo = 1; stepNo < 4; stepNo++) {
                        generateApprovalsTasks.Add(GenerateApprovalsForStep(stepNo));
                    }
                }

                await Task.WhenAll(createPCR3DocumentTasks);

                pcr3Documents = await pcrbService.GetPCR3DocumentsForPlanNumber(planNumberInt, true);

                await Task.WhenAll(generateAttendeesTasks);

                attendees = await pcrbService.GetAttendeesByPlanNumber(planNumberInt, true);

                await Task.WhenAll(generateApprovalsTasks);

                approvals = await approvalService.GetApprovalsForIssueId(planNumberInt, true);

                if (pcrb.OwnerID > 0) selectedOwner = await userService.GetUserByUserId(pcrb.OwnerID);

                if (pcrb.CurrentStep > (int)PCRB.StagesEnum.Draft && pcrb.CurrentStep < (int)PCRB.StagesEnum.Complete) {
                    bool stageHasAdvanced = false;
                    for (int stage = pcrb.CurrentStep; stage < (int)PCRB.StagesEnum.Complete; stage++) {
                        int current_stage = stage;
                        if (pcrb.CurrentStep == current_stage) {
                            IEnumerable<Approval> currentStageApprovals = approvals.Where(a => a.Step == current_stage);
                            int currentStagePendingApprovalsCount = currentStageApprovals.Where(a => a.ItemStatus == 0).Count();
                            int currentStageApprovedApprovalsCount = currentStageApprovals.Where(a => a.ItemStatus == 1).Count();
                            bool currentStageApproved = currentStageApprovedApprovalsCount >= 3 && currentStagePendingApprovalsCount == 0;

                            if (currentStageApproved) {
                                if (pcrb.CurrentStep == (int)PCRB.StagesEnum.PCR3) {
                                    int openActionItemCount = actionItems.Where(a => a.ClosedByID == 0).Count();
                                    int openAffectedDocumentsCount = pcr3Documents.Where(d => d.CompletedByID == 0).Count();

                                    if (openActionItemCount == 0 && openAffectedDocumentsCount == 0) {
                                        pcrb.CurrentStep++;
                                        stageHasAdvanced = true;
                                    }
                                } else {
                                    pcrb.CurrentStep++;
                                    stageHasAdvanced = true;
                                }
                            }
                        }
                    }

                    if (stageHasAdvanced) {
                        if (pcrb.CurrentStep == (int)PCRB.StagesEnum.Complete) {
                            pcrb.ClosedDate = DateTime.Now;

                            string message = $"PCRB# {pcrb.PlanNumber} - {pcrb.Title} is complete";

                            PCRBNotification notification = new() {
                                PCRB = pcrb,
                                Message = message
                            };

                            await pcrbService.NotifyOriginator(notification);
                        }

                        await pcrbService.UpdatePCRB(pcrb);
                        pcrb = await pcrbService.GetPCRBByPlanNumber(pcrb.PlanNumber, true);

                        StateHasChanged();
                        await OnParametersSetAsync();
                    }
                }

                if (pcrb.CurrentStep == (int)PCRB.StagesEnum.Complete && pcrb.FollowUps.Count() == 0) {
                    PCRBFollowUp followUp = new() {
                        PlanNumber = pcrb.PlanNumber,
                        Step = (int)PCRB.StagesEnum.FollowUp,
                        FollowUpDate = pcrb.ClosedDate.AddMonths(6)
                    };

                    await pcrbService.CreateFollowUp(followUp);

                    pcrb = await pcrbService.GetPCRBByPlanNumber(pcrb.PlanNumber, true);

                    if (pcrb.FollowUps.Count() == 0)
                        throw new Exception("unable to create follow up");

                    StateHasChanged();
                    await OnParametersSetAsync();
                }

                if (pcrb.CurrentStep == (int)PCRB.StagesEnum.Complete && pcrb.FollowUps.Count() > 0 && 
                    DateTime.Now >= pcrb.FollowUps.First().FollowUpDate.AddDays(-15)) {
                    pcrb.CurrentStep = (int)PCRB.StagesEnum.FollowUp;
                    await pcrbService.UpdatePCRB(pcrb);
                    pcrb = await pcrbService.GetPCRBByPlanNumber(pcrb.PlanNumber, true);

                    StateHasChanged();
                    await OnParametersSetAsync();
                }
            } else {
                int ownerID = 0;
                string ownerName = string.Empty;
                if (authStateProvider.CurrentUser is not null) {
                    selectedOwner = authStateProvider.CurrentUser;
                    ownerID = authStateProvider.CurrentUser.UserID;
                    ownerName = authStateProvider.CurrentUser.GetFullName();
                }

                pcrb = new() {
                    OwnerID = ownerID,
                    OwnerName = ownerName,
                    CurrentStep = (int)PCRB.StagesEnum.Draft
                };
            }

            processing = false;
        } catch (Exception ex) {
            processing = false;
            snackbar.Add(ex.Message, Severity.Error);
        }
    }

    private Func<User, string> UserToNameConverter = u => u is null ? string.Empty : u.GetFullName();

    private void ReturnToAllPcrbs() {
        cache.Set("redirectUrl", $"pcrb/all");
        navigationManager.NavigateTo("pcrb/all");
    }

    private IEnumerable<string> GetIncompleteFields() {
        List<string> incompleteFields = new();

        if (string.IsNullOrWhiteSpace(pcrb.Title))
            incompleteFields.Add("Title");
        if (selectedOwner is null || pcrb.OwnerID <= 0 || string.IsNullOrWhiteSpace(pcrb.OwnerName))
            incompleteFields.Add("Originator");
        if (string.IsNullOrWhiteSpace(pcrb.ChangeLevel))
            incompleteFields.Add("Change Level");
        if (string.IsNullOrWhiteSpace(pcrb.ChangeDescription))
            incompleteFields.Add("Description of Change");
        if (string.IsNullOrWhiteSpace(pcrb.ReasonForChange))
            incompleteFields.Add("Reason For Change");

        return incompleteFields;
    }

    private bool PCRBReadyToSubmit(int step) {
        bool readyToSubmit = GetIncompleteFields().Count() <= 0;

        readyToSubmit = readyToSubmit && pcrb.CurrentStep > (int)PCRB.StagesEnum.Draft;

        readyToSubmit = readyToSubmit && attachments.Where(a => a.Step == step).Count() > 0;

        return readyToSubmit;
    }

    private bool UserIsApprover() {
        bool userIsApprover = approvals.Where(a => authStateProvider.CurrentUser is not null &&
                                                   a.UserID == authStateProvider.CurrentUser.UserID &&
                                                   a.ItemStatus == 0).Count() > 0;

        return userIsApprover;
    }

    private async void SavePCRB() {
        if (!saveInProcess) {
            saveInProcess = true;
            try {
                if (pcrb is null) throw new Exception("PCRB cannot be null");

                int initialPlanNumber = pcrb.PlanNumber;

                pcrb.OwnerID = selectedOwner.UserID;
                pcrb.OwnerName = selectedOwner.GetFullName();

                if (pcrb.CurrentStep == (int)PCRB.StagesEnum.Draft && GetIncompleteFields().Count() <= 0)
                    pcrb.CurrentStep++;

                if (initialPlanNumber <= 0) {
                    await pcrbService.CreateNewPCRB(pcrb);
                } else {
                    await pcrbService.UpdatePCRB(pcrb);
                }

                pcrb = await pcrbService.GetPCRBByTitle(pcrb.Title, true);

                cache.Set("redirectUrl", $"pcrb/{pcrb.PlanNumber}");

                saveInProcess = false;
                StateHasChanged();
                snackbar.Add($"PCRB {pcrb.PlanNumber} successfully saved", Severity.Success);

                if (initialPlanNumber <= 0)
                    navigationManager.NavigateTo($"pcrb/{pcrb.PlanNumber}");
            } catch (Exception ex) {
                saveInProcess = false;
                snackbar.Add($"Unable to save PCRB, because {ex.Message}", Severity.Error);
            }
        }
    }

    private async Task DeletePCRB() {
        if (!deleteInProcess) {
            deleteInProcess = true;
            try {
                bool? result = await dialogService.ShowMessageBox(
                    "Warning",
                    $"Are you sure you want to delete PCRB# {pcrb.PlanNumber}?",
                    yesText: "Yes", noText: "No"
                );

                if (result == true) {

                    if (pcrb is null) throw new Exception("PCRB cannot be null");

                    await pcrbService.DeletePCRB(pcrb.PlanNumber);

                    await pcrbService.GetAllPCRBs(true);

                    deleteInProcess = false;

                    snackbar.Add("PCRB successfully deleted", Severity.Success);

                    cache.Set("redirectUrl", "pcrb/all");
                    navigationManager.NavigateTo($"pcrb/all");
                }
            } catch (Exception ex) {
                deleteInProcess = false;
                snackbar.Add(ex.Message, Severity.Error);
            }
        }
    }

    private async Task<IEnumerable<int>> GetQualityApproverUserIds() {
        try {
            HashSet<int>? qualityApproverUserIds = cache.Get<HashSet<int>>("qualityApproverUserIds");

            if (qualityApproverUserIds is null || qualityApproverUserIds.Count() == 0) {
                qualityApproverUserIds = new();

                int roleId = await approvalService.GetRoleIdForRoleName("Module Manager");

                if (roleId <= 0) throw new Exception($"could not find Module Manager role ID");

                IEnumerable<SubRole> subRoles = await approvalService.GetSubRolesForSubRoleName("MMSubRole", roleId);

                foreach (SubRole subRole in subRoles) {
                    if (subRole.SubRoleCategoryItem.Equals("Quality", StringComparison.InvariantCultureIgnoreCase)) {
                        IEnumerable<User> subRoleMembers = await approvalService.GetApprovalGroupMembers(subRole.SubRoleID);
                        foreach (User user in subRoleMembers) qualityApproverUserIds.Add(user.UserID);
                    }
                }

                string roleName = "QA_PRE_APPROVAL";
                string subRoleName = "QA_PRE_APPROVAL";

                roleId = await approvalService.GetRoleIdForRoleName(roleName);

                if (roleId <= 0) throw new Exception($"could not find {roleName} role ID");

                subRoles = await approvalService.GetSubRolesForSubRoleName(subRoleName, roleId);

                foreach (SubRole subRole in subRoles) {
                    IEnumerable<User> subRoleMembers = await approvalService.GetApprovalGroupMembers(subRole.SubRoleID);
                    foreach (User user in subRoleMembers) qualityApproverUserIds.Add(user.UserID);
                }

                roleName = "QA_FINAL_APPROVAL";
                subRoleName = "QA_FINAL_APPROVAL";

                roleId = await approvalService.GetRoleIdForRoleName(roleName);

                if (roleId <= 0) throw new Exception($"could not find {roleName} role ID");

                subRoles = await approvalService.GetSubRolesForSubRoleName(subRoleName, roleId);

                foreach (SubRole subRole in subRoles) {
                    IEnumerable<User> subRoleMembers = await approvalService.GetApprovalGroupMembers(subRole.SubRoleID);
                    foreach (User user in subRoleMembers) qualityApproverUserIds.Add(user.UserID);
                }

                cache.Set("qualityApproverUserIds", qualityApproverUserIds);
            }

            return qualityApproverUserIds;
        } catch (Exception ex) {
            snackbar.Add($"Unable to get Quality approvers, because {ex.Message}", Severity.Error);
            return qualityApproverUserIds;
        }
    }

    private async Task GenerateApprovalsForStep(int step) {
        try {
            if (pcrb is null) throw new Exception("PCRB cannot be null");

            int roleId = await approvalService.GetRoleIdForRoleName("QA_PRE_APPROVAL");

            if (roleId <= 0) throw new Exception($"could not find QA_PRE_APPROVAL role ID");

            IEnumerable<SubRole> subRoles = await approvalService.GetSubRolesForSubRoleName("QA_PRE_APPROVAL", roleId);

            foreach (SubRole subRole in subRoles) {
                IEnumerable<User> members = await approvalService.GetApprovalGroupMembers(subRole.SubRoleID);

                foreach (User member in members) {
                    Approval approval = new() {
                        IssueID = pcrb.PlanNumber,
                        RoleName = subRole.SubRoleCategoryItem,
                        SubRole = subRole.SubRoleName,
                        UserID = member.UserID,
                        SubRoleID = subRole.SubRoleID,
                        AssignedDate = DateTimeUtilities.MIN_DT,
                        Step = step
                    };

                    await approvalService.CreateApproval(approval);
                }
            }

            roleId = await approvalService.GetRoleIdForRoleName("Module Manager");

            if (roleId <= 0) throw new Exception($"could not find Module Manager role ID");

            subRoles = await approvalService.GetSubRolesForSubRoleName("MMSubRole", roleId);

            HashSet<string> subRoleCategoryItems = new() { "Si Production", "Si Engineering", "Quality" };
            foreach (SubRole subRole in subRoles) {
                if (subRoleCategoryItems.Contains(subRole.SubRoleCategoryItem)) {
                    IEnumerable<User> subRoleMembers = await approvalService.GetApprovalGroupMembers(subRole.SubRoleID);

                    foreach (User member in subRoleMembers) {
                        Approval approval = new() {
                            IssueID = pcrb.PlanNumber,
                            RoleName = subRole.SubRoleCategoryItem,
                            SubRole = subRole.SubRoleName,
                            UserID = member.UserID,
                            SubRoleID = subRole.SubRoleID,
                            AssignedDate = DateTimeUtilities.MIN_DT,
                            Step = step
                        };

                        await approvalService.CreateApproval(approval);
                    }
                }
            }
        } catch (Exception ex) {
            snackbar.Add($"Unable to generate approvals for step {step}, because {ex.Message}", Severity.Error);
        }
    }

    private async Task SubmitForApproval(int step) {
        if (!submitInProcess) {
            try {
                submitInProcess = true;

                if (pcrb is null) throw new Exception("PCRB cannot be null");

                if (!PCRBReadyToSubmit(step))
                    throw new Exception($"PCR {step} not ready to submit");

                List<Task> attendeeTasks = new();
                foreach (PCRBAttendee attendee in attendees.Where(a => a.Step == step)) {
                    attendeeTasks.Add(pcrbService.UpdateAttendee(attendee));
                }

                await Task.WhenAll(attendeeTasks);

                List<Task> notifyResponsiblePersonsTasks = new();
                foreach (PCRBActionItem actionItem in actionItems.Where(a => a.Step == step &&
                                                                             a.NotifyDate <= DateTimeUtilities.MIN_DT &&
                                                                             a.ClosedStatus == false)) {
                    StringBuilder messageBuilder = new();
                    messageBuilder.Append($"PCRB# {pcrb.PlanNumber} [{pcrb.Title}] PCR{step} has an action item for you to complete. ");
                    messageBuilder.Append($"The action is {actionItem.Name}.");

                    PCRBActionItemNotification notification = new() {
                        PCRB = pcrb,
                        ActionItem = actionItem,
                        Message = messageBuilder.ToString()
                    };

                    actionItem.NotifyDate = DateTime.Now;

                    notifyResponsiblePersonsTasks.Add(pcrbService.NotifyResponsiblePerson(notification));
                    notifyResponsiblePersonsTasks.Add(pcrbService.UpdateActionItem(actionItem));
                }

                await Task.WhenAll(notifyResponsiblePersonsTasks);

                IEnumerable<Approval> currentStageApprovals = approvals.Where(a => a.Step == step);
                IEnumerable<Approval> currentStageManagerApprovals = currentStageApprovals.Where(a => !a.SubRoleCategoryItem.Equals("QA Pre Approver"));
                int currentStageUnsubmittedApprovalCount = currentStageManagerApprovals.Where(a => a.AssignedDate <= DateTimeUtilities.MIN_DT).Count();
                int currentStagePendingApprovalsCount = currentStageManagerApprovals.Where(a => a.ItemStatus == 0 && a.AssignedDate > DateTimeUtilities.MIN_DT).Count();
                int currentStageApprovedApprovalsCount = currentStageManagerApprovals.Where(a => a.ItemStatus == 1).Count();
                int currentStageDeniedApprovalsCount = currentStageManagerApprovals.Where(a => a.ItemStatus == -1).Count();

                Approval? latestQaPreApproval = currentStageApprovals
                                            .Where(a => a.SubRoleCategoryItem.Equals("QA Pre Approver"))
                                            .OrderByDescending(a => a.AssignedDate)
                                            .FirstOrDefault() ?? throw new Exception("QA pre approval not found");

                bool qaPreApprovalDenied = latestQaPreApproval.ItemStatus == -1;
                if (qaPreApprovalDenied && currentStageUnsubmittedApprovalCount >= 3) {
                    Approval newApproval = new() {
                        IssueID = latestQaPreApproval.IssueID,
                        RoleName = latestQaPreApproval.RoleName,
                        SubRole = latestQaPreApproval.SubRole,
                        UserID = latestQaPreApproval.UserID,
                        SubRoleID = latestQaPreApproval.SubRoleID,
                        AssignedDate = DateTime.Now,
                        Step = latestQaPreApproval.Step
                    };

                    await approvalService.CreateApproval(newApproval);
                } else if (currentStageDeniedApprovalsCount > (currentStageUnsubmittedApprovalCount + currentStagePendingApprovalsCount +
                                                        currentStageApprovedApprovalsCount)) {
                    HashSet<string> copiedApprovals = new();

                    List<Task> createCopiedApprovalsTasks = new();
                    foreach (Approval oldApproval in currentStageApprovals) {
                        if (!copiedApprovals.Contains($"{oldApproval.RoleName}{oldApproval.UserID}")) {
                            DateTime assignedDate = DateTimeUtilities.MIN_DT;

                            if (oldApproval.RoleName.Equals("QA Pre Approver"))
                                assignedDate = DateTime.Now;

                            Approval newApproval = new() {
                                IssueID = oldApproval.IssueID,
                                RoleName = oldApproval.RoleName,
                                SubRole = oldApproval.SubRole,
                                UserID = oldApproval.UserID,
                                SubRoleID = oldApproval.SubRoleID,
                                AssignedDate = assignedDate,
                                Step = oldApproval.Step
                            };

                            createCopiedApprovalsTasks.Add(approvalService.CreateApproval(newApproval));

                            copiedApprovals.Add($"{oldApproval.RoleName}{oldApproval.UserID}");
                        }
                    }

                    await Task.WhenAll(createCopiedApprovalsTasks);
                } else {
                    Approval? unassignedQaPreApproval = currentStageApprovals.Where(a => a.SubRoleCategoryItem.Equals("QA Pre Approver") &&
                                                                              a.AssignedDate <= DateTimeUtilities.MIN_DT).FirstOrDefault() ?? 
                                                                              throw new Exception("unassigned QA pre approval not found");

                    unassignedQaPreApproval.AssignedDate = DateTime.Now;
                    await approvalService.UpdateApproval(unassignedQaPreApproval);
                }

                approvals = await approvalService.GetApprovalsForIssueId(pcrb.PlanNumber, true);

                await pcrbService.NotifyNewApprovals(pcrb);

                if (pcrb.CurrentStep == (int)PCRB.StagesEnum.PCR1) {
                    pcrb.InsertTimeStamp = DateTime.Now;
                    await pcrbService.UpdatePCRB(pcrb);

                    pcrb = await pcrbService.GetPCRBByPlanNumber(pcrb.PlanNumber, true);
                }

                submitInProcess = false;

                snackbar.Add("PCRB successfully submitted for approval", Severity.Success);
            } catch (Exception ex) {
                submitInProcess = false;
                snackbar.Add($"Unable to submit for approval, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task ApprovePCR(int step) {
        if (!processing) {
            try {
                processing = true;

                if (step <= 0 || step > 3)
                    throw new Exception($"{step} is not a valid PCR#");

                if (pcrb is null) throw new Exception("PCRB cannot be null");

                if (pcrb.ClosedDate < DateTimeUtilities.MAX_DT)
                    throw new Exception("cannot approve a complete PCRB");

                if (authStateProvider.CurrentUser is null) {
                    await authStateProvider.Logout();
                    navigationManager.NavigateTo("login");
                    return;
                }

                IEnumerable<Approval> activeApprovalsForUser = approvals.Where(a => a.UserID == authStateProvider.CurrentUser.UserID &&
                                                                                    a.AssignedDate > DateTimeUtilities.MIN_DT &&
                                                                                    a.ItemStatus == 0 &&
                                                                                    a.Step == step);

                if (activeApprovalsForUser.Count() <= 0)
                    throw new Exception($"you have no active approvals for PCR{step}");

                string? comments = "";

                DialogParameters<Comments> parameters = new DialogParameters<Comments> { { x => x.comments, comments } };
                var dialog = dialogService.Show<Comments>($"Approval Comments", parameters);

                var result = await dialog.Result;

                if (result.Canceled) throw new Exception("you must provide approval comments");

                comments = result.Data.ToString();

                foreach (Approval approval in activeApprovalsForUser) {
                    approval.CompletedDate = DateTime.Now;
                    approval.Comments = comments is null ? "" : comments;
                    approval.ItemStatus = 1;

                    await approvalService.UpdateApproval(approval);
                }

                approvals = await approvalService.GetApprovalsForIssueId(pcrb.PlanNumber, false);

                IEnumerable<Approval> unassignedApprovals = approvals.Where(a => a.Step == step && a.AssignedDate <= DateTimeUtilities.MIN_DT);
                if (unassignedApprovals.Count() > 0) {
                    List<Task> assignmentTasks = new();
                    foreach (Approval approval in unassignedApprovals) {
                        approval.AssignedDate = DateTime.Now;
                        assignmentTasks.Add(approvalService.UpdateApproval(approval));
                    }
                    await Task.WhenAll(assignmentTasks);

                    approvals = await approvalService.GetApprovalsForIssueId(pcrb.PlanNumber, false);

                    await pcrbService.NotifyNewApprovals(pcrb);
                }

                IEnumerable<Approval> remainingActiveApprovals = approvals.Where(a => a.Step == step &&
                                                                                      a.ItemStatus == 0);

                if (remainingActiveApprovals.Count() <= 0) {
                    StringBuilder messageBuilder = new();
                    messageBuilder.Append($"PCRB# {pcrb.PlanNumber} - {pcrb.Title} - PCR{step} has been approved.");

                    PCRBNotification notification = new() {
                        PCRB = pcrb,
                        Message = messageBuilder.ToString()
                    };

                    await pcrbService.NotifyOriginator(notification);
                }

                processing = false;

                snackbar.Add($"PCR{step} successfully approved", Severity.Success);
            } catch (Exception ex) {
                processing = false;
                snackbar.Add($"Unable to approve PCR{step}, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task DenyPCR(int step) {
        if (!processing) {
            try {
                processing = true;

                if (step <= 0 || step > 3)
                    throw new Exception($"{step} is not a valid PCR#");

                if (pcrb is null) throw new Exception("PCRB cannot be null");

                if (pcrb.ClosedDate < DateTimeUtilities.MAX_DT)
                    throw new Exception("cannot deny a complete PCRB");

                if (authStateProvider.CurrentUser is null) {
                    await authStateProvider.Logout();
                    navigationManager.NavigateTo("login");
                    return;
                }

                IEnumerable<Approval> activeApprovalsForUser = approvals.Where(a => a.UserID == authStateProvider.CurrentUser.UserID &&
                                                                                    a.AssignedDate > DateTimeUtilities.MIN_DT &&
                                                                                    a.ItemStatus == 0 &&
                                                                                    a.Step == step);

                if (activeApprovalsForUser.Count() <= 0)
                    throw new Exception("you have no active approvals");

                string? comments = "";

                DialogParameters<Comments> parameters = new DialogParameters<Comments> { { x => x.comments, comments } };
                var dialog = dialogService.Show<Comments>($"Denial Comments", parameters);

                var result = await dialog.Result;

                if (result.Canceled) throw new Exception("you must provide a comment");

                comments = result.Data.ToString();

                IEnumerable<Approval> outstandingActiveApprovalsForStep = approvals.Where(a => a.Step == step &&
                                                                                               a.ItemStatus == 0 &&
                                                                                               a.AssignedDate > DateTimeUtilities.MIN_DT);

                foreach (Approval approval in outstandingActiveApprovalsForStep) {
                    approval.CompletedDate = DateTime.Now;
                    approval.Comments = comments is null ? "" : comments;
                    approval.ItemStatus = -1;

                    await approvalService.UpdateApproval(approval);
                }

                approvals = await approvalService.GetApprovalsForIssueId(pcrb.PlanNumber, false);

                if (step == 1) {
                    pcrb.InsertTimeStamp = DateTimeUtilities.MIN_DT;
                    await pcrbService.UpdatePCRB(pcrb);
                }

                StringBuilder messageBuilder = new();
                messageBuilder.Append($"PCRB# {pcrb.PlanNumber} - {pcrb.Title} - PCR{step} has been denied ");
                messageBuilder.Append($"by {authStateProvider.CurrentUser.GetFullName()}. ");
                messageBuilder.AppendLine("");
                messageBuilder.Append($"Comments: {comments}");

                PCRBNotification notification = new() {
                    PCRB = pcrb,
                    Message = messageBuilder.ToString()
                };

                await pcrbService.NotifyOriginator(notification);

                processing = false;

                snackbar.Add($"PCR{step} successfully denied", Severity.Success);
            } catch (Exception ex) {
                processing = false;
                snackbar.Add($"Unable to deny PCR{step}, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task UploadAttachment(int step) {
        if (!attachmentUploadInProcess) {
            attachmentUploadInProcess = true;
            try {
                if (step <= 0) throw new ArgumentException($"{step} is not a valid PCRB stage#");

                DialogParameters<PCRBAttachmentForm> parameters = new DialogParameters<PCRBAttachmentForm> {
                { x => x.planNumber, pcrb.PlanNumber },
                { x => x.step, step }
            };

                var dialog = dialogService.Show<PCRBAttachmentForm>("Upload Attachment", parameters);

                var result = await dialog.Result;

                if (result is not null && !result.Canceled)
                    snackbar.Add("Attachment successfully uploaded", Severity.Success);

                attachments = await pcrbService.GetAttachmentsByPlanNumber(planNumberInt, true);

                attachmentUploadInProcess = false;
            } catch (Exception ex) {
                attachmentUploadInProcess = false;
                snackbar.Add($"Unable to upload attachment, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task DeleteAttachment(PCRBAttachment attachment) {
        try {
            processing = true;

            if (attachment is null)
                throw new ArgumentNullException("attachment cannot be null");

            bool? result = await dialogService.ShowMessageBox(
                "Warning",
                $"Are you sure you want to delete PCRB attachment {attachment.FileName}?",
                yesText: "Yes", noText: "No"
            );

            if (result == true) {
                await pcrbService.DeleteAttachment(attachment);

                attachments = await pcrbService.GetAttachmentsByPlanNumber(attachment.PlanNumber, true);
            }

            processing = false;

            snackbar.Add("Attachment successfully deleted", Severity.Success);
        } catch (Exception ex) {
            processing = false;
            snackbar.Add($"Unable to delete attachment, because {ex.Message}", Severity.Error);
        }

        StateHasChanged();
        await OnParametersSetAsync();
    }

    private async Task CreateNewActionItem(int step) {
        try {
            DialogParameters<PCRBActionItemForm> parameters = new DialogParameters<PCRBActionItemForm> {
                { x => x.planNumber, pcrb.PlanNumber },
                { x => x.step, step },
                { x => x.allActiveUsers, allActiveUsers }
            };

            var dialog = dialogService.Show<PCRBActionItemForm>("New Action Item", parameters);

            var result = await dialog.Result;

            if (result is not null && !result.Canceled)
                snackbar.Add("Action item successfully created", Severity.Success);

            actionItems = await pcrbService.GetActionItemsForPlanNumber(pcrb.PlanNumber, true);
        } catch (Exception ex) {
            snackbar.Add($"Unable to create new action item, because {ex.Message}", Severity.Error);
        }

        StateHasChanged();
        await OnParametersSetAsync();
    }

    private async Task CloseAllActionItems(int step) {
        if (!processing) {
            try {
                processing = true;

                if (authStateProvider.CurrentUser is null) {
                    await authStateProvider.Logout();
                    navigationManager.NavigateTo("login");
                    return;
                }

                IEnumerable<PCRBActionItem> outstandingActionItemsForStep =
                    actionItems.Where(a => a.Step == step && a.ClosedStatus == false);

                foreach (PCRBActionItem actionItem in outstandingActionItemsForStep) {
                    actionItem.ClosedStatus = true;
                    actionItem.ClosedDate = DateTime.Now;
                    actionItem.ClosedBy = authStateProvider.CurrentUser;
                    actionItem.ClosedByID = authStateProvider.CurrentUser.UserID;

                    await pcrbService.UpdateActionItem(actionItem);
                }

                actionItems = await pcrbService.GetActionItemsForPlanNumber(planNumberInt, true);

                processing = false;

                snackbar.Add("Successfully approved all action items", Severity.Success);
            } catch (Exception ex) {
                processing = false;
                snackbar.Add($"Unable to approve all action items, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task UpdateActionItem(PCRBActionItem actionItem) {
        try {
            if (actionItem is null)
                throw new ArgumentNullException("action item cannot be null");

            DialogParameters<PCRBActionItemForm> parameters = new DialogParameters<PCRBActionItemForm> {
                { x => x.planNumber, pcrb.PlanNumber },
                { x => x.step, actionItem.Step },
                { x => x.allActiveUsers, allActiveUsers },
                { x => x.actionItem, actionItem }
            };

            var dialog = dialogService.Show<PCRBActionItemForm>("Update Action Item", parameters);

            var result = await dialog.Result;

            if (result is not null && !result.Canceled)
                snackbar.Add("Action item successfully updated", Severity.Success);

            actionItems = await pcrbService.GetActionItemsForPlanNumber(actionItem.PlanNumber, true);
        } catch (Exception ex) {
            snackbar.Add($"Unable to update action item, because {ex.Message}", Severity.Error);
        }

        StateHasChanged();
        await OnParametersSetAsync();
    }

    private async Task DeleteActionItem(PCRBActionItem actionItem) {
        try {
            if (actionItem is null)
                throw new ArgumentNullException("action item cannot be null");

            bool? result = await dialogService.ShowMessageBox(
                "Warning",
                $"Are you sure you want to delete PCRB action item {actionItem.Name}?",
                yesText: "Yes", noText: "No"
            );

            if (result == true) {
                await pcrbService.DeleteActionItem(actionItem.ID);

                actionItems = await pcrbService.GetActionItemsForPlanNumber(pcrb.PlanNumber, true);

                snackbar.Add("Action item successfully deleted", Severity.Success);
            }
        } catch (Exception ex) {
            snackbar.Add($"Unable to delete action item, because {ex.Message}", Severity.Error);
        }

        StateHasChanged();
        await OnParametersSetAsync();
    }

    private async Task UpdatePCR3Document(PCR3Document document) {
        if (!processing) {
            try {
                processing = true;

                if (document is null) throw new Exception("affected document cannot be null");

                DialogParameters<PCR3DocumentForm> parameters = new DialogParameters<PCR3DocumentForm> {
                { x => x.document, document },
            };

                var dialog = dialogService.Show<PCR3DocumentForm>("Update Affected Document Type", parameters);

                var result = await dialog.Result;

                processing = false;

                if (result is not null && !result.Canceled)
                    snackbar.Add("Affected document successfully updated", Severity.Success);
            } catch (Exception ex) {
                processing = false;
                snackbar.Add($"Unable to update affected document, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task GenerateAttendeesForStep(int step) {
        try {
            if (pcrb is null) throw new Exception("PCRB cannot be null");

            int roleId = await approvalService.GetRoleIdForRoleName("PCRB Attendee");

            if (roleId <= 0) throw new Exception($"could not find PCRB Attendee role ID");

            IEnumerable<SubRole> subRoles = await approvalService.GetSubRolesForSubRoleName("PCRBAttendee", roleId);

            foreach (SubRole subRole in subRoles) {
                IEnumerable<User> subRoleMembers = await approvalService.GetApprovalGroupMembers(subRole.SubRoleID);

                foreach (User member in subRoleMembers) {
                    PCRBAttendee attendee = new() {
                        PlanNumber = pcrb.PlanNumber,
                        AttendeeID = member.UserID,
                        Attendee = member,
                        Step = step
                    };

                    await pcrbService.CreateNewAttendee(attendee);
                }
            }
        } catch (Exception ex) {
            snackbar.Add($"Unable to generate attendees for step {step}, because {ex.Message}", Severity.Error);
        }
    }

    private async Task UpdateAttendees(IEnumerable<PCRBAttendee> pcrAttendees, int step) {
        if (!processing) {
            try {
                processing = true;

                List<Task> attendeeTasks = new();
                foreach (PCRBAttendee attendee in pcrAttendees) {
                    attendeeTasks.Add(pcrbService.UpdateAttendee(attendee));
                }

                await Task.WhenAll(attendeeTasks);

                processing = false;
                snackbar.Add($"PCR{step} attendees updated", Severity.Success);
            } catch (Exception ex) {
                processing = false;
                snackbar.Add($"", Severity.Error);
            }
        }
    }

    private async Task AddAttendee(int step) {
        if (!processing) {
            try {
                processing = true;

                if (authStateProvider.CurrentUser is null) {
                    await authStateProvider.Logout();
                    navigationManager.NavigateTo("login");
                    return;
                }

                if (pcrb is null) throw new Exception("PCRB cannot be null");

                if (pcrb.PlanNumber == 0) throw new Exception("PCRB was never saved");

                User user = authStateProvider.CurrentUser;

                DialogParameters<UserSelector> parameters = new DialogParameters<UserSelector> {
                { x => x.selectedUser, user }
            };

                var dialog = dialogService.Show<UserSelector>("Add Attendee", parameters);

                var result = await dialog.Result;

                if (result is not null && !result.Canceled && result.Data is not null) {
                    user = (User)result.Data;

                    if (attendees.Where(a => a.AttendeeID == user.UserID).Count() == 0) {
                        PCRBAttendee attendee = new() {
                            PlanNumber = pcrb.PlanNumber,
                            Attendee = user,
                            AttendeeID = user.UserID,
                            Step = step
                        };

                        await pcrbService.CreateNewAttendee(attendee);
                    }
                }

                attendees = await pcrbService.GetAttendeesByPlanNumber(pcrb.PlanNumber, true);

                processing = false;
            } catch (Exception ex) {
                processing = false;
                snackbar.Add($"Unable to add attendee, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task MarkAttended(PCRBAttendee attendee) {
        if (!processing) {
            try {
                processing = true;

                attendee.Attended = !attendee.Attended;
                await pcrbService.UpdateAttendee(attendee);

                processing = false;
            } catch (Exception ex) {
                processing = false;
                snackbar.Add($"Unable to mark attendance, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task MarkAllAttended(int step) {
        if (!processing) {
            try {
                processing = true;

                List<Task> updateAttendeeTasks = new();

                foreach (PCRBAttendee attendee in attendees.Where(a => a.Step == step)) {
                    attendee.Attended = true;
                    updateAttendeeTasks.Add(pcrbService.UpdateAttendee(attendee));
                }

                await Task.WhenAll(updateAttendeeTasks);

                processing = false;
            } catch (Exception ex) {
                processing = false;
                snackbar.Add($"Unable to mark all attended, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task AddApprover(int step) {
        try {
            DialogParameters<PCRBApproverForm> parameters = new DialogParameters<PCRBApproverForm> {
                { x => x.planNumber, pcrb.PlanNumber },
                { x => x.step, step }
            };

            var dialog = dialogService.Show<PCRBApproverForm>("Add Approver", parameters);

            var result = await dialog.Result;

            if (result is not null && !result.Canceled)
                snackbar.Add("Approver successfully added", Severity.Success);

            approvals = await approvalService.GetApprovalsForIssueId(pcrb.PlanNumber, false);
        } catch (Exception ex) {
            snackbar.Add($"Unable to add approver, because {ex.Message}", Severity.Error);
        }

        StateHasChanged();
        await OnParametersSetAsync();
    }

    private async Task UpdateApproval(Approval approval) {
        try {
            if (approval is null)
                throw new ArgumentNullException("approval cannot be null");

            DialogParameters<PCRBApproverForm> parameters = new DialogParameters<PCRBApproverForm> {
                { x => x.planNumber, pcrb.PlanNumber },
                { x => x.step, approval.Step },
                { x => x.approval, approval }
            };

            var dialog = dialogService.Show<PCRBApproverForm>("Update Approval", parameters);

            var result = await dialog.Result;

            if (result is not null && !result.Canceled)
                snackbar.Add("Approval successfully updated", Severity.Success);

            approvals = await approvalService.GetApprovalsForIssueId(pcrb.PlanNumber, true);
        } catch (Exception ex) {
            snackbar.Add($"Unable to update approval, because {ex.Message}", Severity.Error);
        }

        StateHasChanged();
        await OnParametersSetAsync();
    }

    private string SubRoleCategoryItemToJobTitleConverter(string subRoleCategoryItem) {
        if (string.IsNullOrWhiteSpace(subRoleCategoryItem)) return "";

        string jobTitle = subRoleCategoryItem.Replace("Si", "");

        if (!jobTitle.Contains("other", StringComparison.InvariantCultureIgnoreCase) &&
            !jobTitle.Contains("qa pre approver", StringComparison.InvariantCultureIgnoreCase))
            jobTitle = jobTitle + " Manager";

        return jobTitle;
    }

    private string GetApprovalStatus(int itemStatus) {
        if (itemStatus < 0) return "Denied";
        if (itemStatus > 0) return "Approved";
        return "Pending";
    }

    private async Task UpdateFollowUpDate(DateTime? newFollowUpDate) {
        if (followUpDate is not null || followUpDate <= DateTimeUtilities.MAX_DT) {
            try {
                if (newFollowUpDate is null)
                    throw new Exception("follow up date cannot be null");

                if (authStateProvider.CurrentUser is null) {
                    snackbar.Add("You must log in to change the follow up date", Severity.Error);
                    await authStateProvider.Logout();
                    return;
                }

                DateTime oldFollowUpDate = pcrb.FollowUps.First().FollowUpDate;

                followUpDate = newFollowUpDate;
                pcrb.FollowUps.First().FollowUpDate = (DateTime)newFollowUpDate;
                await pcrbService.UpdateFollowUp(pcrb.FollowUps.First());

                pcrb = await pcrbService.GetPCRBByPlanNumber(pcrb.PlanNumber, true);

                string comments = "";

                DialogParameters<Comments> parameters = new DialogParameters<Comments> { { x => x.comments, comments } };
                var dialog = await dialogService.ShowAsync<Comments>($"Follow Up Date Change Comment", parameters);

                DialogResult? result = await dialog.Result;

                if (result is null || result.Canceled || result.Data is null || string.IsNullOrWhiteSpace(result.Data?.ToString())) {
                    followUpDate = oldFollowUpDate;
                    pcrb.FollowUps.First().FollowUpDate = oldFollowUpDate;
                    await pcrbService.UpdateFollowUp(pcrb.FollowUps.First());

                    pcrb = await pcrbService.GetPCRBByPlanNumber(pcrb.PlanNumber, true);

                    throw new Exception("you must provide a comment");
                }

                comments = result.Data?.ToString() ?? string.Empty;

                comments = comments.Trim();

                StringBuilder commentBuilder = new();

                commentBuilder.Append($"Changing follow up date from {oldFollowUpDate.ToString("MM/dd/yyyy")} ");
                commentBuilder.Append($"to {pcrb.FollowUps.First().FollowUpDate.ToString("MM/dd/yyyy")}. Comments: {comments}");

                PCRBFollowUpComment comment = new() {
                    PlanNumber = pcrb.FollowUps.First().PlanNumber,
                    FollowUpID = pcrb.FollowUps.First().ID,
                    Comment = commentBuilder.ToString(),
                    UserID = authStateProvider.CurrentUser.UserID
                };

                await pcrbService.CreateFollowUpComment(comment);

                DateTime fifteenDaysFromNow = DateTime.Now.AddDays(15);

                if (pcrb.FollowUps.First().FollowUpDate > fifteenDaysFromNow) {
                    IEnumerable<Approval> step5Approvals = approvals.Where(a => a.Step == 5 && a.ItemStatus == 0);
                    foreach (Approval approval in step5Approvals) {
                        await approvalService.DeleteApproval(approval.ApprovalID);
                        await approvalService.GetApprovalsForUserId(approval.UserID, true);
                    }

                    approvals = await approvalService.GetApprovalsForIssueId(pcrb.PlanNumber, true);
                } else if (approvals.Where(a => a.Step == 5 && a.ItemStatus == 0).Count() == 0) {
                    Approval newApproval = new Approval {
                        IssueID = pcrb.PlanNumber,
                        RoleName = "PCRB Owner Follow Up",
                        SubRole = "PCRBOwnerFollowUp",
                        SubRoleCategoryItem = "PCRB Owner Follow Up",
                        UserID = pcrb.OwnerID,
                        SubRoleID = 999,
                        AssignedDate = DateTime.Now,
                        TaskID = pcrb.FollowUps.First().ID,
                        Step = 5,
                        NotifyDate = DateTime.Now
                    };

                    await approvalService.CreateApproval(newApproval);
                }

                commentBuilder.Clear();
                commentBuilder.Append($"Effectiveness review date for PCRB# {pcrb.PlanNumber} - {pcrb.Title} has been changed to ");
                commentBuilder.Append($"{pcrb.FollowUps.First().FollowUpDate.ToString("MM/dd/yyyy")}. ");

                PCRBNotification notification = new() {
                    Message = commentBuilder.ToString(),
                    Subject = $"[PCRB Effectiveness Review Date Change] {pcrb.PlanNumber} - {pcrb.Title}",
                    PCRB = pcrb,
                    NotifyQaPreApprover = true
                };

                await pcrbService.NotifyOriginator(notification);
            } catch (Exception ex) {
                snackbar.Add($"Unable to update follow up date, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task SubmitFollowUpForApproval() {
        if (!followUpSubmitInProcess) {
            try {
                followUpSubmitInProcess = true;

                if (pcrb.FollowUps.Count() > 0) {
                    PCRBFollowUp followUp = pcrb.FollowUps.First();
                    followUp.IsPendingApproval = true;
                    await pcrbService.UpdateFollowUp(followUp);

                    List<SubRole> allSubRoles = new();

                    int roleId = await approvalService.GetRoleIdForRoleName("Module Manager");

                    if (roleId <= 0) throw new Exception($"could not find Module Manager role ID");

                    List<SubRole> qualityMMSubRoles = (await approvalService.GetSubRolesForSubRoleName("MMSubRole", roleId)).ToList();

                    foreach (SubRole subRole in qualityMMSubRoles) {
                        if (subRole.SubRoleCategoryItem.Equals("Quality"))
                            allSubRoles.Add(subRole);
                    }

                    roleId = await approvalService.GetRoleIdForRoleName("QA_FINAL_APPROVAL");

                    if (roleId <= 0) throw new Exception($"could not find QA Final Approval role ID");

                    IEnumerable<SubRole> qaFinalApprovalSubRoles = 
                        (await approvalService.GetSubRolesForSubRoleName("QA_FINAL_APPROVAL", roleId)).ToList();

                    foreach (SubRole subRole in qaFinalApprovalSubRoles)
                        allSubRoles.Add(subRole);

                    foreach (SubRole subRole in allSubRoles) {
                        IEnumerable<User> subRoleMembers = await approvalService.GetApprovalGroupMembers(subRole.SubRoleID);

                        foreach (User member in subRoleMembers) {
                            Approval approval = new() {
                                IssueID = pcrb.PlanNumber,
                                RoleName = subRole.SubRoleCategoryItem,
                                SubRole = subRole.SubRoleName,
                                UserID = member.UserID,
                                SubRoleID = subRole.SubRoleID,
                                AssignedDate = DateTime.Now,
                                Step = followUp.Step,
                                TaskID = followUp.ID
                            };

                            await approvalService.CreateApproval(approval);

                            approvals = await approvalService.GetApprovalsForIssueId(pcrb.PlanNumber, true);

                            approval = approvals.Where(a => a.TaskID == followUp.ID &&
                                                            a.RoleName.Equals(subRole.SubRoleCategoryItem) &&
                                                            a.UserID == member.UserID &&
                                                            a.Step == followUp.Step).First();

                            PCRBNotification notification = new() {
                                PCRB = pcrb,
                                Subject = $"[PCRB Follow Up] {pcrb.PlanNumber} - {pcrb.Title}",
                                Message = $"Follow up for PCRB# {pcrb.PlanNumber} - {pcrb.Title} has been submitted for closure.",
                                Approval = approval
                            };

                            await pcrbService.NotifyApprover(notification);
                        }
                    }

                    string comments = "Submitted for closure";

                    PCRBFollowUpComment comment = new() {
                        PlanNumber = followUp.PlanNumber,
                        FollowUpID = followUp.ID,
                        Comment = comments,
                        UserID = authStateProvider.CurrentUser.UserID
                    };

                    await pcrbService.CreateFollowUpComment(comment);

                    snackbar.Add("Follow up submitted for closure", Severity.Success);
                } else {
                    throw new Exception("no follow ups available to mark as pending closure");
                }

                followUpSubmitInProcess = false;
            } catch (Exception ex) {
                followUpSubmitInProcess = false;
                snackbar.Add($"Unable to submit follow up for closure, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task ApproveFollowUp() {
        if (!followUpApproveInProcess) {
            try {
                followUpApproveInProcess = true;

                IEnumerable<Approval> step5Approvals = approvals.Where(a => a.Step == 5 && a.ItemStatus == 0);
                foreach (Approval approval in step5Approvals) {
                    approval.ItemStatus = 1;
                    approval.Comments = "Follow up complete";
                    approval.CompletedDate = DateTime.Now;
                    await approvalService.UpdateApproval(approval);
                }

                foreach (PCRBFollowUp? followUp in pcrb.FollowUps.Where(f => !f.IsComplete)) {
                    followUp.IsComplete = true;
                    followUp.IsPendingApproval = false;
                    followUp.CompletedDate = DateTime.Now;
                    await pcrbService.UpdateFollowUp(followUp);
                }

                pcrb.CurrentStep = (int)PCRB.StagesEnum.Closed;
                await pcrbService.UpdatePCRB(pcrb);

                string comments = "Follow up complete";

                PCRBFollowUpComment comment = new() {
                    PlanNumber = pcrb.PlanNumber,
                    FollowUpID = pcrb.FollowUps.First().ID,
                    Comment = comments,
                    UserID = authStateProvider.CurrentUser.UserID
                };

                await pcrbService.CreateFollowUpComment(comment);

                PCRBNotification notification = new() {
                    PCRB = pcrb,
                    Message = $"Follow up for PCRB# {pcrb.PlanNumber} - {pcrb.Title} has been closed."
                };

                await pcrbService.NotifyOriginator(notification);

                followUpApproveInProcess = false;

                snackbar.Add("Follow up successfully approved", Severity.Success);
            } catch (Exception ex) {
                followUpApproveInProcess = false;
                snackbar.Add($"Unable to approve follow up, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }

    private async Task DenyFollowUp(string action) {
        if (!followUpDenyInProcess) {
            try {
                string pastAction = action.ToLower().Equals("recall") ? "recalled" : "rejected";

                followUpDenyInProcess = true;

                string comments = "";

                DialogParameters<Comments> parameters = new DialogParameters<Comments> { { x => x.comments, comments } };
                var dialog = await dialogService.ShowAsync<Comments>($"Follow Up {action} Comment", parameters);

                DialogResult? result = await dialog.Result;

                if (result is null || result.Canceled || result.Data is null || string.IsNullOrWhiteSpace(result.Data?.ToString())) {
                    throw new Exception("you must provide a comment");
                }

                comments = result.Data?.ToString() ?? string.Empty;

                comments = comments.Trim();

                IEnumerable<Approval> step5Approvals = approvals.Where(a => a.Step == 5 && 
                                                                            a.ItemStatus == 0 && 
                                                                            a.UserID != pcrb.OwnerID);
                foreach (Approval approval in step5Approvals) {
                    approval.ItemStatus = -1;
                    approval.CompletedDate = DateTime.Now;
                    approval.Comments = comments is null ? string.Empty : comments;
                    await approvalService.UpdateApproval(approval);
                }

                foreach (var followUp in pcrb.FollowUps.Where(f => f.IsPendingApproval)) {
                    followUp.IsPendingApproval = false;
                    await pcrbService.UpdateFollowUp(followUp);
                }

                    StringBuilder messageBuilder = new();
                messageBuilder.Append($"Follow up for PCRB# {pcrb.PlanNumber} - {pcrb.Title} has been {pastAction}. ");
                messageBuilder.Append($"Please review the comments and make the necessary revisions. Comments: {comments}");

                PCRBNotification notification = new() {
                    PCRB = pcrb,
                    Message = messageBuilder.ToString()
                };

                await pcrbService.NotifyOriginator(notification);

                comments = $"Follow up {pastAction}. Comments: {comments}";

                PCRBFollowUpComment comment = new() {
                    PlanNumber = pcrb.PlanNumber,
                    FollowUpID = pcrb.FollowUps.First().ID,
                    Comment = comments,
                    UserID = authStateProvider.CurrentUser.UserID
                };

                await pcrbService.CreateFollowUpComment(comment);

                followUpDenyInProcess = false;

                snackbar.Add($"Follow up successfully {pastAction}", Severity.Success);
            } catch (Exception ex) {
                followUpDenyInProcess = false;
                snackbar.Add($"Unable to {action.ToLower()} follow up, because {ex.Message}", Severity.Error);
            }

            StateHasChanged();
            await OnParametersSetAsync();
        }
    }
}