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+# Navigate to https://goto.infineon.com/ucportal and under SelfCP - Auto CF call EAF/EDA, Metrology Viewer, Infinity QS SPC number
+
+From mestsa003.infineon.com(eaf-dev.mes.infineon.com) using your normal or MES account open the following application
+
+"C:\Program Files\NPortAdminSuite\bin\npadmer.exe" if not found in start menu (NPort Administrator)
+
+Select Port Monitor - Right click anywhere in the right pane - select load configuration com port - press go button from top ribbon
+
+Look at entries starting with IP 10.95.192.* for conn status not Connected and then
+- Find entry with not connected under cond status
+    - Find matching EAF CI instance and verifying connection name "PCLDevice" with matching IP in connection settings example shown below
+    - Stop CI in EAF
+- Using browser (Edge) navigate to http matching ip (this will bring up Moxa website like a home router) password is in shared KeePass
+    - Restart nPort device by using website
+- Start EAF again
+- If not on phone with user wait for data for about five minutes if nothing repeat one more time
+- If still no data stop EAF like above
+- Call lead and have them power cycle the nPort
+- Start EAF and check for data in file share \\messv02ecc1.ec.local\EC_Characterization_Si\RawData base on folder date modified
+
+![Alt text](_Restart-IFX-hosted-nPort/image-1.png)  
+![Alt text](_Restart-IFX-hosted-nPort/image-2.png)  
+![Alt text](_Restart-IFX-hosted-nPort/image-3.png)  
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